Privacy Policy

At Moza Skincare by Nature, a brand operated by Glo Skincare Ltd, we prioritise the confidentiality and security of your personal information. We are committed to complying with all applicable UK Data Protection legislation and regulations, ensuring that your data is stored on a secure server. While we may disclose your information under specific circumstances outlined in this policy, we guarantee that your privacy is of utmost importance to us.

We may periodically update this policy, so we encourage you to visit this page occasionally to stay informed about any changes. By using our website, you agree to abide by this policy. 

If you have any questions or concerns regarding this policy or our privacy practices, please contact us via email at info@glo.skin or by sending a written inquiry to the following address:

Glo Skincare Ltd

27 Old Gloucester Street

London, United Kingdom

WC1N 3AX

What type of information we collect

We collect various types of information to enhance your experience and provide quality services. The information we collect includes:

1.   Information provided by you: When you interact with our website or contact us, we collect the information you voluntarily provide, such as your name, telephone number, email address, and any additional optional details you choose to share with us.

2.   Session information: We utilise software tools to gather and measure session information. This may include data on page response times, duration of visits to specific pages, page interaction information, and methods used to navigate away from the page.

Please note that while the information mentioned above is not an exhaustive list, we collect and retain relevant data in our records to facilitate effective communication and better serve you.

If you have any concerns or questions about the information we collect, please feel free to contact us.

We will only use data in the following ways:

Consent: The individual has provided explicit consent for us to process their personal data for a specific purpose. This could include instances where they have actively signed up to receive marketing emails from us.

Contract: The processing of personal data is necessary to fulfil a contract we have with the individual, or it is carried out at their request prior to entering into a contract.

Legal obligation: The processing of personal data is necessary for us to comply with legal obligations imposed upon us.

Vital interests: The processing of personal data is necessary to protect someone’s life.

Public task: The processing of personal data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us, based on clear legal grounds.

Legitimate interests: The processing of personal data is necessary for our legitimate interests or the legitimate interests of our clients, provided that these interests are not overridden by the individual’s rights and interests.

Why we collect personal information.

We collect both non-personal and personal information for the following purposes:

To provide and operate our services: We utilise the information to deliver the services you request from us and ensure their proper functioning.

To offer ongoing technical support: We may use the information to provide assistance and address any technical issues or inquiries you may have.

To communicate with our website visitors and users: We may contact you with general or personalised service-related notices and promotional messages to keep you informed about our offerings.

To gather statistical data: The information collected enables us, as well as our business partners, to analyse and derive statistical insights. These insights help us enhance and improve the quality of our services.

To comply with UK Data Protection legislation and regulations: We collect and process personal information in accordance with the applicable laws and regulations governing data protection in the United Kingdom.

Rest assured that we handle your personal information with utmost care and prioritise its security and confidentiality.

How we store, share, and disclose personal data and why

In addition to the purposes mentioned earlier, we may need to share and disclose your personal data for the following reasons:

1.   Third-party services and contractors: We may engage third-party service providers and contractors who assist us in delivering our services. This could include entities involved in activities such as mail delivery, payment processing, and marketing services. Sharing your personal information with these parties is necessary to fulfil the services you have requested.

2.   Legal obligations: We may be required to disclose your information to unrelated third parties without your explicit consent if we have a legal obligation to do so. This includes situations where we must comply with any applicable legal obligations, respond to requests from legal or regulatory authorities, or act in accordance with applicable data protection laws.

How we communicate with you

To effectively communicate with you, we may employ the following methods:

1.   Surveys and questionnaires: We may reach out to you to gather your opinions and feedback through surveys or questionnaires. Your participation in these activities helps us improve our services and better understand your preferences.

2.   Company updates: We may send you updates about our company, including relevant news, product announcements, or promotional offers. These communications aim to keep you informed and engaged with our brand.

3.   Compliance with data protection regulations and agreements: We may contact you as necessary to fulfil our obligations under UK Data Protection legislation and regulations, as well as any agreements we have with you.

We may utilise various communication channels, including email, telephone, or postal mail, depending on the nature of the communication.

Your data and your rights

As per UK data protection law, you have certain rights regarding your personal data. These rights include the ability to request updates or changes to your personal information held by us. If you believe that your personal data is being processed unlawfully, such as if it is being retained for longer than necessary, you have the right to object. To exercise these rights, please contact us via email at info@glo.skin

You also have the right to make a request for access to the information we hold about you. This is known as a “subject access request.” If you would like to make such a request, please email info@glo.skin with the subject line “SUBJECT ACCESS REQUEST.” We will handle your request for access in accordance with applicable data protection laws.

We are committed to ensuring that your rights regarding your personal data are respected and upheld. If you have any concerns or queries regarding your data or your rights, please do not hesitate to reach out to us.

How you can withdraw consent for us to use your data

To withdraw your consent for us to use your data, or if you have any questions or concerns regarding the handling of your personal information by Glo skincare Ltd, please contact us at info@glo.skin. We are here to address your queries and assist you with any necessary actions regarding your consent and personal data.

Security Measures and Data Protection

We understand the importance of safeguarding your personal information and will implement appropriate security measures to prevent any unlawful or unauthorised processing of your data, as well as protect it from accidental loss or damage. Ensuring the confidentiality, integrity, and availability of your information is our top priority, and we strive to achieve this through the following measures:

Confidentiality: Only authorised individuals will have access to your information. We maintain strict controls to ensure that only those with the necessary permissions can access and handle your data.

Integrity: We take steps to ensure that your information is accurate, up-to-date, and suitable for the purposes for which it is used. We make every effort to maintain the integrity of your data throughout its lifecycle.

Availability: Your data will only be accessible to authorised users who require it for legitimate purposes. We maintain controls to ensure that access to your data is restricted to those who are authorised to use it.

While we will make reasonable efforts to protect your information, it is important to note that the use of the internet and the storage of data can never be completely secure. Therefore, we cannot guarantee the absolute security or integrity of any information held by us. We will not retain your data for longer than necessary for the purposes for which it was collected, ensuring compliance with applicable data protection laws.

Protecting your data is a shared responsibility, and we encourage you to take appropriate measures to safeguard your personal information when interacting with our services or the internet at large.

Changes to our Privacy Policy

We retain the right to make modifications to this privacy policy at any time. It is advisable to review this policy regularly to stay informed about any updates. Any changes or clarifications to the policy will become effective immediately upon being posted on our website. In the event of material changes to this policy, we will provide a notification on this platform to inform you that the policy has been updated.

We are committed to keeping you informed about how your personal information is handled and ensuring transparency in our privacy practices. Therefore, we encourage you to check back periodically for any revisions to our privacy policy.