In addition to our 40-Day Money Back Guarantee policy, we understand that there may be other reasons why you may want to return your order.
If you wish to cancel your order, you have the flexibility to do so at any stage of the dispatch process and up to 7 days after placing the order. To cancel, simply return the products to us and contact us at info@moza.skin.
If you choose to cancel the order after the products have been dispatched, it is your responsibility to ensure that the products are returned to us in undamaged and unused Condition.
In the unlikely event that your order is supplied incorrectly, or the products are damaged during transit, please notify us within 3 days of receiving the order. We will promptly address the issue by providing replacements or finding an appropriate solution to resolve. the problem. Kindly email us at info@moza.skin.
We strive to ensure your satisfaction with our products and aim to provide excellent customer service. Should you have any further questions or concerns, please do not hesitate to contact us.
